HALONG EMOTION CRUISE

Designed in the 1910’s Indochina style, the Halong Emotion offers the perfect mix in traditional elegance and modern comfort. Special attention has been paid to the decoration and interior of the junk. It features 28 comfortable rooms, a dining room with sea view, a bar and a superb sundeck. The boat consist of 3 decks nestling 28 luxury cabins. She can cruise at the maximum speed of 18km per hour or approximately 10 knots per hour.

EMOTION CABINS
In line with our commitment to offer guests both charm and comfort, our cabins offer a range of facilities and an elegant ambiance. The bedrooms are equipped with following amenities:

• High-quality wooden and bamboo décor
• Air –condition
• High-quality bed (double:160cm x 200cm; twin: 110cm x 200cm)
• Fresh flowers
• In-house Telephone, mini bar with Drink
• Safety box, wooden wardrobe
• Indochina pictures, safety Equipment and Life Vests

RESTAURANT & BAR
It is a cozy and romantic atmosphere, will be the feeling you have when sitting by overlooking sea view window and being served in our restaurant. All the dishes are made of fresh seafood at the coast.Any taste of wine will be satisfied in the bar, which is located in the sundeck. And it is where you will have chance to watch the profession of our cook in barbecue.

EMOTION SUNDECK
Located on the top floor is the 500m sundeck, excellent for sunbathing, panoramic views and - if the weather permits – barbeques. Grab a drink in the bar, lay back and enjoy a magnificent sunset. Take advantage of the cooler air in the mornings to practice Tai Chi. Different workshops will be organised by our instructors on deck.

WHAT'S ON BOARD?

• Massage – spa beauty service
• Traditional music: enjoying Vietnamese folk music
• Kayaking: exploring the bay's islands by yourself
• Diving: Exploring the beauty under the sea
• Swimming: the most joyous moment when in Halong
• Cooking classes: learn more about Vietnamese cuisine
• Taichi classes: A great way to greet a new day
• Kite – flying

Booking Conditions

1. Pricing and contract

- Prices and itineraries can be changed without prior notice
- Prices given in propositions and invoices, distributed by e-mail of fax from our staff, are the officially valid rates and remain unchanged

2. Reservation and confirmation

- You can send your reservation to  Halong Emotion’s authorized offices in Hanoi:

Add: Suite 413, A7 Building, Hanoi University of Education,  Cau Giay, Hanoi
Tel: (+84-4) 754 9815; Fax: (+84-4) 754 9814
Email:sales@halongcruisejunk.com

- A deposit of 50% of the full amount is required to confirm your reservation. Final payment must be made before departure of the tour. Otherwise, Halong Emotion has the right to cancel reservations, without returning the clients’ deposit
  - In case a reservation is made within the month of departure, the total sum must be paid at once
  - After booking the client receives an invoice by e-mail or fax

3. Payment methods

- Cash (only possible after agreement with both parties)
- Traveller cheques (only possible after agreement with both parties)
- By Credit card( letter of authorization
- Bank transfer (banking charge's on thhe client's account). Kindly use the following account information:

Account name: Promise Lands Tourism Co., Ltd
Account number VND: 35699269
Account number USD: 35742719
Bank name: ASIA COMMCERCIAL BANK (ACB)
Swift code: ASCB VNVX

4. Cancellation

4.1 / Cancellation by the Customer

In case of cancellation by the Client / Travel Agency, for whatever reason, the client agrees to pay cancellation fees:
- More than 30 days before departure
10% of the price of the cruise
- 10 to 30 days before departure
20% of the price of the cruise
- 72 hours to 10 days before departure
30% of the price of the cruise
- 48 hours to 72 hours before departure
50% of the price of the cruise
- Less than 48 hours before departure
70% of the price of the cruise

4.2 / Cancellation by Halong Emotion

Halong Emotion will cancel the agreement with the client in case of natural disasters, epidemics, political disturbances and other dramatic developments of this kind. In this case the client will receive the total sum of payment back, without having the right to any indemnity.

5. Responsibilities

Halong Emotion provides travel services to its clients as mentioned in the quote/contract given by Halong Emotion. In case anything happens outside the program or contract it cannot be granted under the responsibility of Halong Emotion. During the cruise clients must follow the guidelines announced by our crew.

6. Insurance

Local insurance is included in the ticket sold by Halong Bay’s Management Board. If problems occur, Halong Emotion strives to solve these problems within their capability and responsibility. However, Halong Emotion is not responsible for any injury, loss or damage of personal belongings, death loss, accidents, illness … during the cruise.

7. Litigation

In case of difficulties, both parties must make an effort in seeking an agreeable solution to their dispute. In case of disagreements and/or complaints the ‘Vietnam International Arbitration Centre’ under the ‘Vietnam Chamber of Commerce and Industry will be solely responsible. All complaints must be submitted in form of writing, within 30 days after the provided services from Halong Emotion.